Important information

Who supplies your plans

This site is run by Forever Communications, part of Forever Group. We supply business SIM only plans on EE Business and Three Business, and we can also supply O2 Business and Vodafone Business.

• EE Business: plans are supplied by Forever Communications
• Three Business: plans are supplied by Forever Systems, part of Forever Group
• O2 Business and Vodafone Business: plans are set out in our quote, which names the company you contract with

Your quote and contract name the company you contract with for each line and set out the full terms. You receive them before you commit to anything.

Contracts, prices and VAT

• Prices ex VAT: business mobile charges are quoted excluding VAT
• Minimum terms: each plan runs for the minimum term in your contract, such as 1, 12 or 24 months depending on the network and plan
• Annual price changes: networks change monthly charges each April as set out in the contract; prices, including Three's annual April price change, are confirmed at quote and set out in your contract
• Leaving early: ending a line before its minimum term can carry an early termination charge, and under Ofcom's rules your provider sends that information with your PAC or STAC
• Account checks: each network runs its own status and credit checks before opening a business account
• Usage outside the plan: calls, texts and data outside your allowance, such as premium-rate or international calls, are charged as set out in the network's price guide

Plan names, allowances and network terms change from time to time, so the details that apply to you are the ones in your quote and contract.

Three Business legal lines

These are Three Business's own legal lines for the Three Business claims on this site, quoted as Three publishes them:

• 4G coverage: "Our 4G network covers 99% of the UK population (outdoor coverage)."
• 5G coverage: "Our 5G coverage map meets Ofcom High Confidence standard. However, although these coverage results are accurate, the information is only a guide and doesn't guarantee service availability in a particular location. Coverage may vary depending on your device and whether you're indoors."
• Unlimited: "Unlimited UK usage. Fair use policies apply in Go Roam destinations. See three.co.uk/terms-conditions for full details."
• SIM Only and data only SIM plans: "Unlimited data, minutes and texts are UK only, our fair use policies apply in Go Roam destinations."
• Inclusive minutes and texts: "Inclusive minutes and texts (if any) are for UK mobiles or landlines starting 01, 02 or 03. Calls to non-standard 07 numbers and numbers starting 070, 084, 087, 09, and 118 are not included in your monthly inclusive allowance"
• Data only SIMs: "If you put the SIM from your mobile broadband device into a device that can make and receive calls and texts these will be charged at Outside of Allowance rates."
• Spend Caps: "Spend Caps and limits are allocated on a per SIM basis."
• Three Analyst: "See full terms and conditions on Three Analyst."
• Annual price change: "Excluding Three Business Adapt and Dynamic, from your bill date each April, your Monthly Charge will increase by a fixed amount depending on the plan's original Monthly Charge." and "All Charges exclude VAT."
• Multibuy SIM plans: "Multibuy Business Offer (Boundless) is available to business customers who are purchasing or upgrading to Three Business 12 and 24 month Unlimited SIM-only plans. ... Prices vary between 12 and 24 month plans. Multibuy Business Offer not available in conjunction with any other offer." Multibuy options for your lines are confirmed at quote.

Three Business roaming

• Go Roam daily charge: "Unless expressly stated otherwise in your plan description, unlocking your UK allowance for Go Roam in Europe destinations will cost you a daily charge per 24-hour period. These costs include VAT where applicable and are per SIM. Roaming in the Republic of Ireland and the Isle of Man is excluded from the daily charge. Unlimited data, minutes and texts are UK only, our fair use policies apply in Go Roam destinations. See our current price guide for full details."
• Go Roam fair use: "Fair Use Policies apply. Go Roam in Europe - 12GB data, and use your UK monthly plan allowance for calls and texts back to the UK, or within Go Roam in Europe destinations. Go Roam Around the World and Go Roam Around the World Extra share - 12GB data, 3,000 minutes, and 5,000 texts back to the UK per billing month. If customers exceed these allowances, surcharges may be applied. If during any 4-month period, Customers roam in Go Roam destinations for 60 days or more, additional roaming charges may apply. Customers shall be notified before charges are applied."
• Permanent roaming: "If a User roams exclusively in any international destinations for any two complete months in a rolling 12-month period or excessively, Three may suspend international roaming for that User(s) or Customer, meaning that User(s) or Customer will no longer be able to use their Device or allowances abroad."

Roaming charges for your lines are set out in your quote and the network's current price guide.

EE Business

• eSIM Deploy to Device: Deploy to Device is available to new EE Business customers on the Individual, Team and Shared plans
• Device management and mobile security with EE Business connections: licence options, quantities and terms are confirmed at quote
• Plans and controls: EE Business plan types, spend caps and account tools for your lines are confirmed at quote

Switching and keeping your number

Ofcom's switching rules apply to every UK mobile provider. A PAC (to keep your number) and a STAC (to take a new number) are free and valid for 30 days, and your current provider sends information about any early termination charge with the code. Ofcom also says your old provider must not charge you for a notice period after the switching date. The switch date for your lines is agreed when you order.

Our guides to keeping your number, the PAC code and the STAC code explain the process in full.

Trademarks and this site

EE Business, Three Business, O2 Business and Vodafone Business, and the device and software names on this site, are trademarks of their owners and are used to describe the services we can supply. The full trademark and company details are in the footer of every page.